Shipping Policy

Last Updated: March 2025

At Shanelle Sharraine, we are committed to delivering your orders efficiently across Australia. Please review our shipping policy below.

Processing & Handling

• All orders are processed within 7 business days (excluding weekends and public holidays).
• You will receive a confirmation email with tracking details once your order has been dispatched.

Shipping Rates & Delivery

We offer shipping Australia-wide, with a flat shipping fee of $20. However, shipping costs may vary depending on your location. The final shipping charge will be calculated at checkout.

Estimated delivery times:

• Standard Shipping: [X-X] business days
• Express Shipping (if available): [X-X] business days

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package’s journey.

Delays & Issues

While we strive to deliver on time, unexpected delays may occur due to high demand, weather conditions, or courier issues. If your order is delayed, please contact the courier service first before reaching out to us.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been marked as delivered. If this occurs, please check with your local postal service or neighbors.

Contact Us

For any shipping-related inquiries, feel free to contact us at:
📧 info@shanellesharraine.com.au
📞 0413 384 155

Thank you for shopping with Shanelle Sharraine!